COVID-19 IMPACT POLICIES AND UPDATES

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COVID-19 IMPACT POLICIES AND UPDATES

Catholic Marriage Prep

CatholicMarriagePrep.com

We are currently experiencing a higher than usual volume of course registrations. This is caused by the cancellation of multiple Diocesan in-person classes due to the current Corona Virus threat. Due to this high volume of course registrations we must temporarily extend our worksheet processing time from THREE business days to FOUR business days. As a result, all registered students (current and future) will now have 120-days to complete our courses. We regret the inconvenience this will cause, but we remain committed to providing every student the personalized mentoring that sets us apart from non-personalized programs. Your responses are personally reviewed and responded to by real people, not by a computer algorithm!

Please note that if you register now and your wedding date is 120 days or more beyond today’s date, your assigned instructors will process your worksheets in up to FIVE business days. This will allow our instructors to focus on those with weddings that are fast approaching. If you have special circumstances please inform your instructor so they can make every effort to ensure that you complete the program well before your wedding date.

Rest assured we are taking additional proactive steps to return our processing time to three business days as soon as possible and are working toward accepting registrations for weddings beyond the next 6-months.

Thank you in advance for your patience and understanding as we work through this historic time in our lives. More importantly, we ask you to join us in praying for all families around the world, especially those adversely affected by the Corona Virus, and for a swift end to this global threat.

Catholic Quince Prep

CatholicQuincePrep.com

While we are not currently experiencing a higher than usual volume of course registrations. We may in the near future need to temporarily extend our worksheet processing time from THREE business days to FOUR business days. As a result until further notice, all registered students (current and future) will now have 120-days to complete our courses. We will post any updates to this page and regret any inconvenience this will cause, but we remain committed to providing every student the personalized mentoring that sets us apart from non-personalized programs. Your responses are personally reviewed and responded to by real people, not by a computer algorithm!

Rest assured we are taking additional proactive steps to return our processing time to three business days as soon as possible.

Thank you in advance for your patience and understanding as we work through this historic time in our lives. More importantly, we ask you to join us in praying for all families around the world, especially those adversely affected by the Corona Virus, and for a swift end to this global threat.

CatholicBaptismPrep.com

While we are not currently experiencing a higher than usual volume of course registrations. We may in the near future need to temporarily extend our worksheet processing time from THREE business days to FOUR business days. As a result until further notice, all registered students (current and future) will now have 120-days to complete our courses. We will post any updates to this page and regret any inconvenience this will cause, but we remain committed to providing every student the personalized mentoring that sets us apart from non-personalized programs. Your responses are personally reviewed and responded to by real people, not by a computer algorithm!

Rest assured we are taking additional proactive steps to return our processing time to three business days as soon as possible.

Thank you in advance for your patience and understanding as we work through this historic time in our lives. More importantly, we ask you to join us in praying for all families around the world, especially those adversely affected by the Corona Virus, and for a swift end to this global threat.

Questions or concerns can be addressed to our Customer Service Department via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

May God continue to bless us all.

 

Many are the troubles of the righteous, but the LORD delivers him from them all.

-- Psalm 34:20


IMPACTO DEL COVID-19  Políticas y actualizaciones

Catholic Marriage Prep

Actualmente estamos experimentando un volumen de registraciones más alto de lo habitual. Esto se debe a la cancelación de múltiples clases en persona en las diócesis y parroquias, debido a la amenaza actual del coronavirus. Debido a este gran volumen de inscripciones, debemos ampliar temporalmente el tiempo de procesamiento/ revisión de nuestras hojas de trabajo o tareas de TRES días hábiles a CUATRO días hábiles. Como resultado, todos los usuarios registrados (actuales y futuros) ahora tendrán 120 días para completar nuestros cursos. Lamentamos los inconvenientes que esto pueda causar, pero reiteramos nuestro compromiso a seguir brindándoles la atención personalizada por parte de nuestros mentores e instructores, que nos diferencia de los programas no personalizados. Sus respuestas son revisadas individualmente y respondidas por personas reales, ¡no por una computadora!


Por favor, tengan en cuenta que si se registran ahora y la fecha de su boda es en 120 dias o más, sus instructores asignados procesarán/revisarán sus hojas de trabajo en hasta CINCO días hábiles. Esto les permitirá a ellos centrarse en aquellas parejas cuyas bodas están más próximas. Si se encuentran en alguna circunstancia especial, por favor, infórmenles a sus instructores para que ellos puedan hacer todo lo posible en asegurarse de que completen el programa mucho antes de la fecha de su boda.

Tenga la seguridad de que estamos tomando medidas proactivas adicionales para regresar a nuestro tiempo de procesamiento/revisión de tres días hábiles tan pronto como sea posible, y estamos trabajando para aceptar inscripciones de parejas cuyas bodas serán después de los próximos 6 meses.

Gracias anticipadas por su paciencia y comprensión mientras trabajamos durante este tiempo histórico en nuestras vidas. Más importante aún, les pedimos que se unan a nosotros en oración por todas las familias del mundo entero, especialmente las afectadas negativamente por el coronavirus, y para que pronto termine esta amenaza global.

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Por favor, envíennos sus preguntas o inquietudes a nuestro Departamento de Servicio al Cliente por correo electrónico a This email address is being protected from spambots. You need JavaScript enabled to view it.
¡Qué Dios nos siga bendiciendo a todos!

El justo padece muchos males, pero el SEÑOR lo libra de ellos.
Salmo 34:20  

 

Catholic Marriage Prep

Nous enregistrons actuellement un volume d'inscriptions au parcours en ligne plus élevé que d'habitude. Cela est dû à l'annulation de plusieurs classes diocésaines en personne en raison de la menace actuelle du Corona Virus. En raison de ce volume élevé d'inscriptions, nous devons temporairement prolonger le délai de traitement de nos questionnaires de trois jours ouvrables à quatre jours ouvrables. Par conséquent, jusqu'à nouvel ordre, tous les couples inscrits (actuels et futurs) auront désormais 120 jours pour compléter le parcours. Nous regrettons toute gêne occasionnée, mais nous restons déterminés à fournir à chaque couple le suivi personnalisé qui nous distingue des autres programmes. Vos réponses sont personnellement revues par de vraies personnes, pas par un algorithme informatique !

Veuillez noter que si vous vous inscrivez maintenant et que votre date de mariage est dans 4 mois ou plus au-delà de la date d'aujourd'hui, les instructeurs qui vous sont assignés traiteront vos questionnaires dans un délai maximum de cinq jours ouvrables. Cela permettra à nos instructeurs de se concentrer sur les couples dont les mariages approchent plus rapidement. Si vous avez des circonstances particulières, veuillez en informer vos instructeurs afin qu'ils puissent faire tout leur possible pour vous permettre de terminer le programme bien avant la date de votre mariage.

Soyez assurés que nous prenons des mesures proactives supplémentaires pour ramener notre délai de traitement à trois jours ouvrables dès que possible.

Merci d'avance pour votre patience et votre compréhension pendant que nous traversons cette période historique de notre vie. Plus important encore, nous vous demandons de vous joindre à nous pour prier pour toutes les familles du monde, en particulier celles qui sont gravement touchées par le Corona Virus, et pour mettre fin rapidement à cette menace mondiale.

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Les questions ou préoccupations peuvent être adressées à notre service client par e-mail à This email address is being protected from spambots. You need JavaScript enabled to view it., ou par téléphone au 1-800-208-1364. Que Dieu continue de nous bénir tous.

Malheur sur malheur pour le juste, mais de tous Dieu le délivre.
Ps 34:20

 

Contact Details

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  • 1-800-208-1364
  • +1 719-531-0738

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